As proprietors, investors, and managers, you can jump towards the conclusion that the great maintenance program is all about fixing the broking stuff. This falls far lacking the truly amazing maintenance program that needs to be our objective. An excellent maintenance program delivers great customer support, boosts the project asset value, reduces ongoing maintenance cost through improved systems, and improves the marketability and leaseability of the apartment or multifamily community.
How can we achieve these styles with this maintenance plan? What characteristics should our maintenance staff have?
First, let us think about the skill needs. The constant maintenance team ideally may have:
Some experience managing bids and bid selection
Proven project management software skills
Some proven contractor oversight skill
Subsystem maintenance skills for example woodworking, pool operations, appliance repair, painting, landscaping, ac, and plumbing, electrical and
Certifications for pool operation and maintenance, ac, and lead paint management.
The following consideration may be the level and kind of those skills in accordance with the rental management they support. A really large property well over 300 units might have included in the staff an electrical contractor or perhaps a plumber. And, your maintenance plan should demand greater number of these qualifications the bigger your home or portfolio. Qualities over 100 units must always hire a minumum of one maintenance specialist with ac certification.
When the portfolio is big and growing, the constant maintenance plan will include intends to constantly enhance the certifications and skills from the management team.
Next, let us consider service level performance. For any property well over 200 units, getting maintenance staff living on-site can substantially improve customer support. Furthermore, qualities must have an agenda to supply emergency maintenance night and day. Bigger portfolios must have a running standby list for coverage one year each year. The standby maintenance staff ought to provide response in the issue location within half an hour for bigger qualities. This degree of service improves rentability and strengthens your home status.
Third on the list, a properly planned property maintenance plan includes preventive maintenance. Employees should develop plans, inventory, and research before you buy and education to increase and enhance the lifecycle performance of property subsystems as a way of decreased maintenance effort and reduced capital cost.